Expert chose ITIL® over other industry options for his major organization

Consulting ITIL® best practices is seen by industry experts as the most effective method to maintain efficiency throughout an entire organization

Julius Tomei is one of those experts. In a recent interview with TechRepublic, the 26-year IT veteran who currently oversees IT for more than 200 locations in 45 countries and more than 50,000 end-users attested to the most efficient methods for leveraging ITIL® software.

"As an IT organization, if you can't establish a framework of best practices, you are destined to become very inefficient," Tomei told TechRepublic. "You have to consider all the components of ITIL® and apply the ones that make sense for your organization. It's also still the best tool out there for giving us all a common language and understanding of defined processes."

Tomei also said his organization chose ITIL® over other industry standards because of its benefits for managing large networks.

Other organizations should heed his advice. A survey released last month found, the top reason among the 49 percent of British organizations who had failed to implement ITIL® software was that they were not aware of its benefits.

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