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ITIL Process Analysis & Optimization News
2011
ITIL use found in process automation projects
New strategic process for ITIL to aid in customization
Managing the transaction a central concern for ITIL software adoption
New ITIL version pushes business relationship management to the forefront
Solving ITIL software issues a matter of application
ISACA calls on ITIL and other IT professionals for comment on COBIT update
ITIL software and the private cloud - oil and water?
ITIL software transition can be automated
Some personalities clash with ITIL but remedies abound
Staying informed is key to effective IT service management
Report: Maintain ITIL momentum by sticking to processes
Report: Virtual IT environment should depend on ITIL framework
Expert: Translate complex ITIL processes so IT professionals can understand them
Report shows ITIL v3 beginning to impact sourcing
Event showcased success of ITIL software on new technology
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