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Mobile Trends in ITSM News

2012

Nokia-built Windows phones might not have major market impact, analyst says
Ford's MDM lessons indicative of industry as whole

2011

App downloading increasingly concentrated in iOS, Android smartphone markets
Emphasis should be on policy, not software, for best mobile ITSM results
Big win for Apple in smartphone technology patent fight
Android phones top list of biggest security risks
Report: iPad's success may have made Apple uncatchable in the tablet market
Majority of mobile phones purchased in Q3 were smartphones, researchers say
Bring-your-own-device programs having marked effects on data centers
Business IT operations staff get new security update for Apple devices
Keep the keyboard, pundit urges RIM
Platform shifts and increasing mobile use make MDM a crucial part of IT support
RIM hanging on in non-US markets
Study: Smartphone app downloads nearly double during past two years
Better security makes iPads more attractive to businesses than Android's lineup
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