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IT Service Management News
2012
Floor-to-ceiling focus needed for effective transition to ITIL
2011
Agile development and service-oriented architecture make each other better
Case study finds operational and technical improvements pay off for Irish telecom
ITIL software needs rising in the enterprise sector
Federal data center closures look to increase IT efficiency
Cutbacks can indirectly harm IT service management operations
Making sure there's real value in IT service management changes
Study: Companies prioritize getting the most out of IT service management
Open-source browser maker focusing on IT service management
IT executives generally less technical than employees
ITIL should be the process, not the end goal
Users familiar with IT service management frameworks get better support
ITIL helps energy firm maintain efficient operations
Technological advancements, increased competition drive new importance of financial ITSM
IT service management community members helping each other
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